Contact Us
If you find a tool issue, have a feature suggestion, need help understanding local processing, or want to discuss content and partnerships, use the official email . For privacy, do not include passwords, private keys or unnecessary sensitive information.
Official contact email
For general questions, technical support, bug reports and partnership proposals:
contact@gugopro.comBug reports and feature suggestions
For issues without private data, include reproduction steps, browser version and expected result by email.
Send an email quickly
Frequently asked questions
What should a bug report include?
Include the page URL, steps, browser and device, actual result and expected result; remove passwords, personal data and file contents.
Are my files stored or uploaded?
Converter Hub tools are designed for browser-local processing; include only the necessary error description.
When will I receive a reply?
The team responds according to issue complexity and workload; keep the original subject for follow-up.