Contact Us
Contact the GugoPro team for tool feedback, bug reports, privacy questions, accessibility requests or partnership ideas. Please do not include passwords, private keys or unnecessary sensitive information.
Official contact email
For general questions, technical support, bug reports and partnership proposals:
contact@gugopro.comBug reports and feature suggestions
Include the page URL, reproduction steps, browser and device details, and the expected result. Remove private data and file contents.
Send an email quickly
Frequently asked questions
What should a bug report include?
Include the page URL, steps, browser and device, actual result and expected result; remove passwords, personal data and file contents.
Are my files stored or uploaded?
Converter Hub tools are designed for browser-local processing; include only the necessary error description when reporting an issue.
When will I receive a reply?
The team responds according to issue complexity and workload. Keep the original email subject for follow-up.